Shipping policy

Processing Time

• Most orders are made to order and ship within 3–5 business days after purchase and/or after you approve the final design proof (for custom items).
• Bulk orders or orders with multiple different designs may take longer (up to 14 business days). If your order needs extra time, we’ll contact you.

Shipping Method (USPS)

• We ship using USPS.

Shipping Rates & Free Shipping

• Shipping rates are calculated at checkout unless otherwise stated.
• Free shipping is available on orders of $100.00 or more (before taxes, after discounts, unless your store settings apply differently at checkout).

Delivery Estimates (After Shipment)

• Delivery times vary by location and USPS service selected at checkout.
• Delivery time begins after your order has been processed and shipped.

Tracking

• Once your order ships, you’ll receive a shipping confirmation email with USPS tracking (when available).

Shipping Address Accuracy

• Please double-check your shipping address at checkout. Nikotto LLC is not responsible for delays, returned packages, or delivery issues caused by incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

• Once a package is marked “Delivered” by USPS, Nikotto LLC is not responsible for lost or stolen packages.
• If your package is delayed or missing, email us and we’ll assist you with next steps and USPS claim/support where applicable.

Damaged Items

• If your order arrives damaged, please email us within 48 hours of delivery at nikottollc@gmail.com with your order number and photos of the item and packaging so we can help.

International Shipping (If Applicable)

• If international shipping is offered, customers are responsible for any customs fees, duties, or taxes charged by their country.

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